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This is a great little car hire company. Staying in Salgados, with the only other option of travelling to Portimao, Faro or an expensive company suggested by the hotel, I called this company just up the road in Gale. Paula gave excellent customer service and delivered a nice clean nearly new Skoda Fabia to the hotel at a fair rate. It even had Apple play for me to use Google maps with! 5 stars 👍🏼👍🏼
"We have used – my family and I – the service of ARC Rent a Car during our stay in Algarve. Ana Paula and her team have been quite friendly and flexible to deliver and take back the car when and where we needed it. She even programmed the GPS to our first destination!
Highly recommended!
Pierre from Luxembourg"
Fantastic service! ARC are a family run business but with great prices. The service was personalised and we had the car delivered and collected at our door step. Paula was amazing and we would recommend this company to anyone that needs a rental. Quick and simplified paperwork compared to the other car rental companies. A great example of a small business out matching the big brand rentals. Support this lovely entrepreneur couple Paula and Luis. They deserve 10 stars! Thank you very much
I have never seen such a friendly agency, the person is trustworthy and caring! You can rent with confidence. A big thank you to this agency which facilitated and made our stay very pleasant. (Original) Je n'ai jamais vu une agence aussi sympathique, la personne est de toute confiance et attentionnée ! Vous pouvez louer en toute confiance. Un grand merci à cette agence qui nous a facilité et rendu très agréable notre séjour.
Simply perfect nothing to say! Very helpful and kind! the slogan is true they don't have clients but friends :) We broke down with our car and suddenly we had to rent a car with no way to get around to pick it up, Paula then very kindly offered to bring the car to our rental. And we arranged the return by having had the opportunity to drop the car off at the Galé agency. During our next visit to the Algarve we will not hesitate to rent from ARC if we come by plane :) Continued like this! it is very appreciable unlike other rental agencies. (Original) Tout simplement parfait rien à dire ! Très serviable et gentil ! le slogan est bien vrai ils n'ont pas des clients mais des amis :) Nous sommes tombé en panne avec notre voiture et du coup avons du loué une voiture sans moyen de nous déplacer la chercher, Paula nous as alors très gentillement proposé de nous amener la voiture à notre location. Et Nous as arrangé au retour en aillant eu la possibilités de déposer la voiture à l'agence de galé. Lors de notre prochain passage en Algarve nous n'hésiterons pas à louer chez ARC si nous venons en avion :) Continué comme ça ! c'est très appréciable contrairement aux autres agences de location.
We were in Portugal in the Covid 19 epidemic, the UK foreign office advised people to return home so we had to change our plans and fly home. The first car hire company we tried was recommended by our campsite, the day after we booked our car they cancelled all bookings. I then found ARC rental online, and they were amazing. Great service, very friendly and professional. Our first flight was cancelled on the day, by the time i contacted ARC they ere on their way to the airport to collet the car, when I told them we were still on our site and apologised that the car was with us they had to turn around after a wasted trip. They were amazing (not even a "tut") and came straight over to re-organise the booking, seemed more worried that my family were ok than their wasted time and massive loss of business. In short use these people they are amazing (this is only the second review i have EVER written, and the forst was for a friend) i cant say better than that. we will always be gratefull for their help in a very stressfull time
Muita boa esperencia, disponivel et sympaticos. Obrigada
Nous conseillons vivement cette agence de location à Albufeira. Les prix sont hypers intéressants et la cerise sur le gâteau Paula nous a raccompagné à la gare sur son temps !!! Que d attentions !! Merci une belle rencontre. À bientôt
After reading many, many car hire horror stories, decided to hire a car locally rather than drive from the airport. Organised the whole thing the day before we arrived via email, staff responded very quickly with quote, details etc. Easy to find as located in the grounds of Hotel Baia Cristal, which was a short walk from our villa.Very helpful friendly staff made the whole experience memorable and trouble free. This was our first trip to Portugal and Carvoeiro an absolutely fantastic place. Whenever we go again we will definitely use Anarent Cars.
You are met either at the airport or hotel in a friendly and welcoming manner. We have known Paula for many years and feel that she and Luis haave become friends.Nothing is too much trouble for them and the cars are always very clean and tidy and would certainly recommend them as they are reasonably priced with no hidden extras. Looking forward to using them again in September. Wendy & Glyn