TERMS & CONDITIONS

Prices include:

  • Collision Damage Waiver (CDW)
  • Theft Protection (TP)
  • 24-hour Roadside Assistance
  • Unlimited kilometers from 3 days or more
    (1 day – 250km; 2 days – 500km)
  • VAT at the legal rate in force.

Minimum age:

  • 24 years
    Young driver fee (Ages 21 to 23 inclusive) – Fee of €5 per day, up to a maximum of €50.

Documents required:

  • Passport or Identity Card
  • Driving license valid in Portugal
    (Driving experience of at least one year, applicable to all drivers)
  • Credit card in the name of the booking holder.

Bookings:

  • Must be made at least two (02) days in advance.

Payments:

  • Payment must be made upon delivery of the vehicle and may be cash or credit card.
    Accepted credit cards: MasterCard or Visa
    Please note: American Express cards, virtual, prepaid or charge credit cards will not be accepted.

Deposit:

  • ANARENT CARS, LDA. reserves the right at any time of the rental to request a guarantee deposit, the value of which varies depending on the group of the rented vehicle

Franchise:

GroupLiability
W/CDW
Liability
W/SCDW
Liability
W/SCDW Plus
A - C€900,00€900,00€0,00
D€1 250,00€1 250,00€0,00
C1 - E - F - F1€1 500,00€1 500,00€0,00

CDW (Collision Damage Waiver):

  • If the car suffers any damage/accident, the maximum payable will be the repair amount up to the exess limit (variable depending on the group) of the Collision Damage Coverage (CDW). Coverage valid if you comply with the terms of the rental agreement.
    All drivers must respect the terms of the rental agreement.

    Note: Does not cover any towing or off-road assistance, object(s) left inside the car (e. g. baby seats, GPS devices, personal belongings or others).

    Cover valid if the vehicle is driven by the rental contract holder (main driver) or any additional driver mentioned in the rental contract.

    This protection applies to all authorised drivers of the hire car.


SCDW (Super Collision Damage Waiver):

  • If you take out Super Collision Damage Waiver (SCDW) insurance before picking up the car, we will reduce the driver’s liability in the event that the rental car is damaged. It limits the driver’s legal obligation to pay for the repair or replacement of the car, subject to the terms of the rental agreement.
    We will eliminate your liability for:
    – Charges for damage to external or mechanical components of the hire, including:
    Bodywork, roof, underbody;
    Engine, clutch, battery.
  • SCDW insurance does not eliminate liability in respect of:
    – Repairs, roadside assistance or other unapproved service;
    – Cleaning fees or damage to the interior of the car (unless caused by a collision);
    – Damage/loss of child seats, GPS devices and other “extra” equipment;
    – Windscreen, windows, rear view mirrors, interior mirrors and exterior mirrors;
    – Wheels, tyres, rims, locks;
    – Vehicle keys;
    – Fuel error;
    – Damage caused by trees or bushes due to negligent driving;
    – Accidents due to negligence.
    Cover valid if you comply with the terms of the rental agreement.

    All drivers must complt whit the terms of the rental agreement.
    Instead of the full cost, the driver is responsible for the first portion, known as the “Excess” (variable depending on the group).

    Note: Does not cover any towing or off-road assistance, object(s) left inside the car (e. g. baby seats, GPS devices, personal belongings or others).

    Coverage valid if the vehicle is driven by the rental agreement holder (main driver) or any additional driver mentioned in the rental agreement.

    This protection applies to all authorized drivers of the hire car.

SCDW Plus (Super Collision Damage Waiver Plus):

  • If you take out SCDW Plus insurance before you picking up the car, we will eliminate your liability for:
    – Damage fees to the external or mechanical components of the rental, including:
    Body, roof, underbody;
    Windshields, windows, rear glasses, interior mirrors and exterior mirrors;
    Wheels, tires, rims, engine, clutch, battery, locks.
  • SCDW Plus insurance does not eliminate liability for:

    – Repairs, roadside assistance or other unapproved service;
    – Cleaning fees or damage to the interior of the vehicle (unless caused by a collision);
    – Damage/loss of baby seats/Booster seat, GPS devices and other “extra” equipment;
    – Vehicle keys;
    – Fuel error;
    – Damage caused by trees or bushes due to negligent driving;

    – Accidents caused by negligence.

    If you take out our SCDW Plus insurance, ANARENT CARS, LDA. will block your credit card with a deposit for fuel and tolls (highways with electronic tolls) when you pick up the car.

    Coverage valid if you comply with the terms of the rental agreement.

    All drivers must respect the terms of the rental agreement.
    Instead of the total cost, the driver is responsible for the first portion, known as the “Excess” (variable depending on the group).
    Note:
    Does not cover any towing or off-road assistance, object(s) left inside the car (e. g. baby seats/booster seat, GPS devices, personal belongings or others).

    Coverage valid if the vehicle is driven by the rental agreement holder (main driver) or any additional driver mentioned in the rental agreement.

    This protection applies to all authorized drivers of the hire car.

PAI (Personal Accident Insurance):

  • In the event of an accident, covers driver/passenger;
  • Maximum amounts:
    €1 500,00 in case of illness or hospitalization
    €15 000,00 in case of death or disability.

This coverage is valid only if you comply with the terms of the rental agreement.

In the case of an accident contact ANARENT CARS LDA and the police as a police report is mandatory.

Insurance:

GroupSCDW
P/DAY
SCDW PLUS
P/DAY
PAI
P/DAY
A -C€8,00€11,00€4,00
D€10,00€13,00€4,00
C1 - E - F - F1€13,00€16,00€4,00

Before purchasing any extra insurance, please check your travel insurance as it may offer equivalent coverage.

Extras/Additionals:

Extra/AdditionalsPrice and description
Out of hoursFrom €30,00
(18H00 - 09H00)
Airport tax€20,00 per rental
One way
(Charged on rentals where pickup is not at same location as drop off)
From €30,00
Delivery fee
(Fee charged for rentals that start or end outside the office)
From €30,00
Spain Insurance €30,00 per rental
Additional driver€20,00 per rental
Young driver
(Between 21 and 23 years old)
€5,00 per day (maximum €50,00)
Baby Seat / Booster Seat€5,00 per day (maximum €50,00)
GPS€5,00 per day (maximum €50,00)
Via Verde (Transponder)
(Exclusive to electronic tolls, with pre-activation.)
€1,85 per day (maximum €18,50)
(Fee of €20,00 for using without pre-activation.)
Extra cleaning of the vehicle
(If the interior is particularly sandy, muddy, dirty, stained or with a bad smell of tobacco or otherwise)
From €30,00 (maximum €150,00)
(Tobacco €150)
Km not included€0,45 per km (maximum €100,00)

Important information:

Documents – When you receive the car, please make sure where the documents are located.

Tolls – The highways in Portugal have two payment systems:

  • Electronic – The lanes with exclusively automatic tolls are signaled in advance, with one of the following
    signs on the right.
  • Toll booths – Traditional tolls, with payment at the employee or through an automatic payment machine.

When collect the car, ask for information on how the tolls work.

H44a
Electronic Toll Sign
H44b
Electronic Toll Sign
H44c
Electronic Toll Sign

Seat belt – The driver and passengers should wear seat belts, wherever they are seated in the car.

Accident or breakdown – In case of breakdown or accident, you should contact ANARENT CARS, LDA. immediately. In the case of accidents, a police report and payment of an administrative fee (€100,00) will be required. (The amount will be higher in case more than two cars are involved)

Roadside assistance – Will be provided by ANARENT CARS, LDA.

Lost keys – If you lose your car key, a replacement cost will be charged.

Cleaning – Charges will apply if the car is picked up very dirty (If the interior is particularly muddy, dirty, stained or with a bad smell of tobacco or other).
Please be aware that all cars have a no smoking policy.

Price Calculation – Prices are calculated based on the location, time and date of pick-up and return, which has been agreed upon prior to the start of the rental. If you pick up the car a little later or return it earlier, you will not receive a refund for unused time.

1 day rental – 1 day rental is 24 hours, any fraction of the day will be considered an extra day.

Flight data – If arriving by plane, please tell us your flight number (ideally at least 3 days before picking up your car).

In case of accident or breakdown assistance, contact ANARENT CARS, LDA.

– Advices:

  • Do not leave inside the car: sunglasses, wallets, cameras, GPS or any other valuables.
  • All traffic fines, payment of parking fees and tolls are the responsibility of the driver.
  • The driver must confirm any damage to the car at the beginning of the rental.
  • Damages not confirmed upon delivery and seen upon collection will be charged.
  • Please respect the speed limits:
    Inside locality – 50km/h;
    Out of town – 90km/h;

    Motorway – 120km/h.
    Note: Pay attention to speed control cameras.