TERMS & CONDITIONS

Prices include:

  • Collision Damage Waiver (CDW)
  • Theft Protection (TP)
  • 24-hour Roadside Assistance
  • Unlimited kilometers from 3 days or more
    (1 day – 250km; 2 days – 500km)
  • VAT at statutory rate

Minimum age:

  • 24 years
    Young driver fee (Ages between 21 and 23 inclusive) – Fee of €5 per day, up to a maximum of €50.

Required documents:

  • Passport or Identity Card
  • Driving license valid in Portugal
    (Driving experience of at least one year, applicable to all drivers)
  • Credit card in the name of the holder of the booking.

Reservations:

  • Should be made at least two (02) days in advance.

Payments:

  • Payment must be made upon delivery of the vehicle, and may be in cash or credit card.
    Credit Cards Accepted: MasterCard or Visa
    Attention: American Express cards, virtual, prepaid or top-up credit cards will not be accepted

Deposit:

  • ANARENT CARS, LDA. reserves the right at any time during the rental period to request a guarantee deposit, the value of which will vary depending on the group of the rented vehicle.

Franchise:

GroupLiability
W/CDW
Liability
W/SCDW
Liability
W/SCDW Plus
A - C€900,00€900,00€0,00
D€1 250,00€1 250,00€0,00
E - F€1 500,00€1 500,00€0,00

CDW (Collision Damage Waiver):

  • If the car suffers any damage/accident, the maximum amount to be paid will be the repair value up to the exess (variable depending on the group) of the Collision Damage Coverage (CDW).

    Coverage valid if you comply with the terms of the rental contract.
    All drivers must respect the terms of the rental agreement.

    Note: It does not cover any towing or off-road assistance, object(s) left in the car (eg, baby seats, GPS devices, personal effects or others).

    Valid coverage if the vehicle is driven by the holder of the rental agreement (main driver) or any additional driver mentioned in the rental agreement.

    This protection applies to all authorized rental car drivers.


SCDW (Super Collision Damage Waiver):

  • If you take out Super Collision Damage Waiver (SCDW) insurance before picking up the car, we will reduce the driver’s liability in the event that the rental car is damaged. It limits the driver’s legal obligation to pay for the repair or replacement of the car, subject to the terms of the rental agreement.
    We will eliminate your responsibility for:
    – Charges for damage to external or mechanical rental components, including:
    Bodywork, roof, underbody;
    Engine, clutch, battery.
  • SCDW insurance does not eliminate liability in relation to:
    – Repairs, roadside assistance or other unapproved service;
    – Cleaning fees or damage to the interior of the vehicle (unless caused by a collision);
    – Damage/loss of child seats, GPS devices and other “extra” equipment;

    – Windshields, windows, rear glasses, interior mirrors and exterior mirrors;
    – Wheels, tires, rims, locks;
    – Vehicle keys;
    – Fuel error;
    – Accidents caused by negligence.

    Coverage valid if you comply with the terms of the rental contract.

    All drivers must respect the terms of the rental agreement.
    Instead of the total cost, the driver is responsible for the first portion, known as the “Excess” (variable depending on the group).

    Note: It does not cover any towing or off-road assistance, object(s) left in the car (eg, baby seats, GPS devices, personal effects or others).

    Valid coverage if the vehicle is driven by the holder of the rental agreement (main driver) or any additional driver mentioned in the rental agreement.

    This protection applies to all authorized rental car drivers.

SCDW Plus (Super Collision Damage Waiver Plus):

  • If you take out SCDW Plus insurance before picking up the car, we will eliminate your responsibility for:
    – Charges for damage to external or mechanical rental components, including:
    Bodywork, roof, underbody;
    Windshields, windows, rear glasses, interior mirrors and exterior rear-view mirrors;
    Wheels, tires, rims, engine, clutch, battery, locks.

  • SCDW Plus insurance does not eliminate liability in relation to:

    – Repairs, roadside assistance or other unapproved service;
    – Cleaning fees or damage to the interior of the vehicle (unless caused by a collision);
    – Damage/loss of child seats, GPS devices and other “extra” equipment;
    – Vehicle keys;
    – Fuel error;
    – Accidents caused by negligence.

    If you take our SCDW Plus insurance, when picking up the vehicle, ANARENT CARS, LDA. will block your credit card with a deposit for fuel and tolls (motorways with electronic tolls).

    Coverage valid if you comply with the terms of the rental contract.

    All drivers must respect the terms of the rental agreement.
    Instead of the total cost, the driver is responsible for the first portion, known as the “Excess” (variable depending on the group).
    Note:
    It does not cover any towing or off-road assistance, object(s) left in the car (eg, baby seats, GPS devices, personal effects or others).

    Valid coverage if the vehicle is driven by the holder of the rental agreement (main driver) or any additional driver mentioned in the rental agreement.

    This protection applies to all authorized rental car drivers.

PAI (Personal Accident Insurance):

  • In the event of an accident, it covers driver / passenger;
  • Maximum amounts:
    €1 500,00 in case of illness or hospitalization
    €15 000,00 in case of death or disability.Em caso de acidente, abrange condutor / passageiro.

This coverage is only valid if you comply with the terms of the rental agreement.

In the case of an accident contact ANARENT CARS LDA and the police as a police report is mandatory.

Insurance:

GroupSCDW
P/DAY
SCDW PLUS
P/DAY
PAI
P/DAY
A -C€8,00€11,00€4,00
D€10,00€13,00€4,00
E - F€13,00€16,00€4,00

Before purchasing any extra insurance, please check your travel insurance as it may offer equivalent coverage.

Extras/Additionals:

Out of hoursFrom €30,00
(18H00 - 09H00)
Airport tax€20,00 per rental
One way
(Charged in rentals where the return is no t in the same place as the delivery)
From €30,00
Delivery fee
(If more than 10km from our office)
From €30,00
Insurance Spain€30,00 per rental
Additional driver€20,00 per rental
Young driver
(Between 21 and 23 years old)
€5,00 per day (maximum €50,00)
Baby Seat / Booster Seat€5,00 per day (maximum €50,00)
GPS€5,00 per day (maximum €50,00)
Via Verde (Transponder)
(Exclusive to electronic tolls, with pre-activation.)
€1,85 per day (maximum €18,50)
(Fee of €20,00 for using without pre-activation.)
Extra cleaning of the vehicle
(If the interior is particularly sandy, muddy, dirty, stained or with a bad smell of tobacco or otherwise)
€30,00 (maximum €150,00)
(Tobacco €150)
Km not included€0,45 per km (maximum €100,00)

Important informations:

Documents – When you receive the car, please make sure where the documents are located.

Tolls – The lanes in Portugal have two payment systems:

  • Automatic – The lanes with exclusively automatic tolls are signaled in advance, with one of the following
    signs on the right.
  • Toll booths – Traditional tolls, with payment with the employee or through an automatic payment machine.

When collect the car, ask for information about the tolls.

H44a
Electronic Toll Sign
H44b
Electronic Toll Sign
H44c
Electronic Toll Sign

Seat belt – The driver and passengers must wear the seat belt wherever they are seated in the car.

Accident or breakdown – In case of breakdown or accident, contact ANARENT CARS, LDA. immediately. In the case of accidents, a police report and payment of an administrative fee (€100,00) will be required.

Assistance – Will be provided by ANARENT CARS, LDA.

Lost keys – If you lose your car key, the replacement cost will be charged.

Cleaning – Fees will apply if the car is collected very dirty (If the interior is particularly muddy, dirty, stained or with a bad smell of tobacco or otherwise).
Please be aware that all vehicles have a non-smoking policy.

Price Calculation – Prices are calculated based on the location, time and date of pick-up and return, which has been agreed before the start of the rental. If you pick up the car a little later or return it earlier, you will not receive a refund for unused time.

1 day rental – 1 day rental is 24 hours, any fraction of the day will be considered an extra day.

Flight data – If you are arriving by plane, please tell us your flight number (ideally at least 3 days before picking up your car).

In case of assistance due to accident or breakdown, contact ANARENT CARS, LDA.

– Advices:

  • Do not leave sunglasses, wallets, cameras, GPS or any other valuables in the car.
  • All traffic fines, payment of parking lots and tolls are the responsibility of the customer.
  • The car must be inspected by you prior to driving and any damage or scratches noted at the handover.
  • Any damages not confirmed on delivery and noted upon return of the car will be charged.
  • Please respect speed limits:
    Within location – 50km/h;
    Out of location – 90km/h;

    Motorway – 120km/h.
    Note: Pay attention to speed control cameras.